When it comes to life insurance, the first name that comes to mind for many people is the Life Insurance Corporation of India (LIC). In the past, policyholders had to visit the nearest LIC office to obtain information about their policies.
However, times have changed, and LIC is expanding its services to align with modern technology. One of the latest developments is LIC’s customer service through WhatsApp.
Customers can easily access various services by simply sending a message saying “Hi” to the designated WhatsApp number. What services are available on WhatsApp? How can you register? How do you get the details? Let’s explore all the information below.
LIC WhatsApp Service
Through WhatsApp, you can access the following services:
- Premium Due Date Details
- Policy Status
- Loan Information on Policy
- Bonus Information
- Loan Interest Due Date
- Premium Paid Certificate
- Loan Repayment
- Claim Due Date
- Claim Paid Details
- ULIP Unit Statement
- Links to LIC Services
- Opt-In/Opt-Out Services
- End Conversation
How to Register?
To access these services on WhatsApp, you must first register on the LIC portal. Please note that you cannot use these services if you do not register your phone number and LIC policy details.
To register, you will need your policy number, policy installment premiums, and a scanned copy of your passport or PAN card (maximum size: 100KB). If you haven’t registered yet, follow these steps:
- Visit the LIC website, www.licindia.in, and select the “Customer Portal” option.
- If you are a new user, enter your details and create a user ID and password. If you are an existing user, log in with your user credentials.
- In the Basic Services section, click “Add Policy” and enter the details of your policies.
- Once you register on the LIC portal, basic details like your date of birth, mobile number, and email address will automatically populate the registration form.
How to Activate LIC WhatsApp Services?
Policyholders who have registered their policies on the LIC portal can easily access the WhatsApp services on their mobile by following these steps:
- Save your mobile device’s official LIC WhatsApp number ‘89768 62090‘.
- Open WhatsApp and go to the LIC chat.
- Send a message saying “Hi,” and you will receive a list of available services in the form of numbers.
- Select the service number you want, and the relevant details will appear!
Now, you can take advantage of LIC’s convenient WhatsApp services!