Electricity Services at Your Fingertips: TG NPDCL has launched an app to enhance service accessibility for electricity consumers.
Equipped with approximately 20 modern features, the app allows users to lodge complaints from the comfort of their homes, pay electricity bills, approve new services, and request name changes.
Incident Reporting: Users can take a photo of any incident with their phone camera and provide the GPS location. This information is sent directly to the relevant officer, facilitating quicker resolution.
Consumer Grievance: Users can submit their problems directly through the app. By entering their meter number and the details of the issue, the problem can be addressed. The app also offers the ability to check the status of complaints. If the issue remains unresolved, users can refile the complaint.
Self-Reading: The app allows consumers to self-read their electricity bills on a fixed date each month, making it easier to keep track of their usage.
TGNPDCL App Registration
- Search for “TGNPDCL” on the App Store or Google Play and install the TGNPDCL Mobile App.
- Open the app and tap “Register.”
- Enter the unique service code number from your electricity and mobile bills.
- You’ll receive a one-time password (OTP) via SMS.
- Enter the OTP and confirm your registration.
| Name of the payment | Electricity Bill Payment |
|---|---|
| TG NPDCL Android App | TGNPDCL Mobile App |
| TSNPDCL Website | https://tgnpdcl.com |
| TSNPDCL Electricity Bill Payment Portal | TGNPDCL Electricity Bill Payment Portal |
| TGNPDCL Electricity Bill Payment Link | Pay the Electricity Bill on TGNPDCL |
| Check TGNPDCL Bill Payment Status | TGNPDCL Bill Payment Status |
Bill Payments: Monthly electricity bills can be paid by registering the consumer’s service number, saving time and eliminating the need to visit bill counters.
How to Pay Your Electricity Bill with the TGNPDCL App
- Open the TGNPDCL App
- Tap on the “pay bill”
- Enter your details and choose your preferred payment method: T-Wallet, Billdesk Payment, etc.
- Then, pay the bill.
- Upon successful payment, you’ll receive a notification confirming the transaction.
Bill History: Consumers can view their past electricity bills to compare monthly amounts. This feature also helps users monitor their electricity consumption trends.
Online Payment History: The app contains a section to review details of bills paid online.
New Service Status: Users can check the status of new service requests by entering their application number, ensuring faster approval for new services.
Linking Aadhaar and Mobile: By linking their Aadhaar and mobile numbers, consumers can receive timely bill notifications, which helps ensure payments are made on time.
New Connections and Name Changes: The app provides comprehensive information on obtaining new electricity connections, details on changing the name associated with their electricity meter, and load requirements.
Power Consumption Guidelines: This section explains how much electricity is consumed by various electrical appliances.
Tariff Details: Consumers can find detailed information about electricity charges, categorized for household users, non-household users, industries, and other classifications.
Energy Saving and Safety Tips: The app offers guidelines for safely using electrical appliances and precautions to avoid electrical accidents.
Feedback: Users are encouraged to share their opinions on the services provided. Feedback is vital for assessing suggestions and implementing changes to improve service quality.
My Account: This feature includes complete details about the customer’s account, including their meter information and other relevant data.
Consumer Bill Information: Users can enter their service number to retrieve their bill details.
Officer Details: The app provides contact information for the officer assigned to the consumer’s area. If users have questions or concerns, they can call the officer.
Contact Us: For quick problem resolution, users can call the 24/7 toll-free number 1800 4250028 or 1912.