Lost Phone? How to Block Your UPI ID

Know the how to block your UPI ID, in case of a lost phone to prevent unauthorized transactions. Follow these simple steps to secure your money.

In today’s digital world, our phones are practically an extension of ourselves. They hold our photos, contacts, and most importantly, our banking information.

UPI (Unified Payments Interface) changed how we pay in India. Launched in 2016, it lets you make small and large transactions easily.

In May 2024 alone, a whopping 14.02 billion transactions happened through UPI in India.

So, what happens if you lose your phone? If you’re an Indian user who relies on UPI (Unified Payments Interface) for your daily transactions, a lost phone can be a real worry.

But fear not! Blocking your UPI ID is a quick and easy process that can help prevent unauthorized transactions.

The sooner you block your UPI, the better. This minimizes the risk of someone else using your accounts to make unauthorized transactions.

Why Block Your UPI ID?

UPI uses your phone number to identify your account. If your phone falls into the wrong hands, someone could potentially access your UPI and make unauthorized payments.

Blocking your UPI ID immediately after losing your phone minimizes this risk and gives you peace of mind.

How to block UPI IDs for popular apps:

Worried about someone using your UPI if you lose your phone? Here’s how to block UPI IDs for popular apps:

a) Google Pay:

Call: Dial 18004190157 from another phone.
Talk to Customer Care: Explain that you lost your phone and need to block your Google Pay ID.
Provide Details: The representative will ask for your phone number and other details to verify your account. Once confirmed, they will block your ID.

b) PhonePe

Call: Dial 02268727374 or 08068727374 from another phone.
Talk to Customer Care: Inform them that you lost your phone and need to block your PhonePe ID.
Provide Details: Share your registered mobile number and any other requested information. The representative will then deactivate your PhonePe ID.

c) Paytm:

Call: Dial 01204456456 from another phone.
Logout from Phone Number: They might guide you to remotely log out of Paytm from your lost phone number (if possible).
Visit Paytm Website: Go to https://paytm.com/ and click on “24×7 Help.”
Report Fraud or Message Us: Choose “Report a Fraud” or “Message Us” and explain your situation.
Proof of Loss: You might be asked to upload a copy of your police complaint or proof of phone purchase to verify ownership.

General Tips:

While contacting customer support, keep your bank account details handy for verification purposes.
If you haven’t already, consider filing a police report for your lost phone. This can be helpful documentation if any unauthorized transactions occur.
Once you get a new phone, remember to re-register your UPI with your preferred app.