The State Bank of India (SBI) aims to empower its customers by enhancing their awareness and usage of technological channels.
To achieve this, SBI has conducted interactive learning sessions across 385 Training and Learning Centres (TLCs) nationwide, reaching approximately 15,000 customers.
These workshops, which will continue on the third Friday of every month from 4 to 6 pm, offer guidance on using SBI’s tech services.
Additionally, customers can access information through product brochures, the SBI website, customer helplines, and branch staff interactions.
ATM Security Tips: Protect Your Transactions
Using an ATM card safely is crucial to prevent fraud and unauthorized access to your account. Here are the essential tips to keep your ATM transactions secure:
- Sign Your Card: Sign on the back of your card as soon as you receive it to make it valid.
- Change Your PIN Regularly: Regularly update your ATM PIN and never write it down or store it with your card.
- Keep Your PIN Confidential: Never share your PIN with anyone, including banks, government agencies, or even close family members.
- Be Cautious at ATMs: Do not accept help from strangers at ATMs, and ensure no one is observing you while entering your PIN.
- Guard Your Transaction Slips: Do not discard transaction slips at the ATM, as they contain sensitive account information.
- Use Secure POS Terminals: Only swipe your card at trusted and permanent POS terminals, and always do so in your presence.
- Block and Replace Lost Cards: If your card is lost, immediately block it by calling SBI’s 24×7 toll-free helpline.
- Register for SMS Alerts: Ensure your mobile number is registered with SBI to receive real-time transaction alerts.
General Safety Guidelines for ATM Card Users
To further safeguard your ATM card and personal information, adhere to the following guidelines:
- Read the User Manual: Familiarize yourself with the cardholder’s manual and the instructions provided with the PIN mailer.
- Change Your PIN Immediately: Use your new card at an ATM immediately to change the system-generated PIN to one of your choices and regularly update it.
- Choose a Secure PIN: Avoid using easily guessable PINs, such as birthdays or phone numbers. Memorize your PIN and destroy the PIN mailer.
- Protect Your Card: Keep your card secure, and never leave it unattended in public places or locations like your car or hotel room.
- Stay Alert: Be vigilant at ATMs, and if you notice any suspicious devices or loose wiring, report them to the bank immediately and use a different ATM.
Conclusion
Following these security tips and guidelines can protect your SBI ATM card and ensure safe transactions. Always be cautious, secure your personal information, and take immediate action if your card is compromised.