Learn how to recover your money if you’ve made a wrong UPI transaction. Get step-by-step guidance on filing a complaint, contacting your bank, and resolving the issue quickly.
In today’s digital age, UPI transactions have made it easy to send and receive money. However, sometimes mistakes can happen, and you may send money to the wrong person.
Don’t worry, recovering your money is possible. In this post, we will guide you through the process.
Recovering from Wrong UPI Transaction
Imagine sending money to the wrong person on UPI. Breathe easy, because there are ways to get your money back! Here’s a step-by-step guide to help you navigate the situation:
What to Do First
If you realize that you have sent money to the wrong person, stay calm and follow these steps:
- Check the Transaction Details: Verify the transaction details to ensure that the money was sent to the wrong person.
- Contact the Recipient: If the recipient is a friend or family member, contact them and ask them to return the money.
- Contact Your Bank: If the recipient is unknown or unwilling to return the money, contact your bank’s customer care immediately.
How to Get Your Money Back
To get your money back, you need to follow these steps:
- Submit a Request: Submit a request for an incorrect credit chargeback to your bank.
- Provide Transaction Details: Provide the transaction details, including the UTR number, to your bank.
- Wait for the Bank’s Response: Wait for the bank’s response and follow their instructions.
What If the Bank Can’t Help?
If the bank can’t help you recover your money, you can:
- File a Complaint: File a complaint at https://www.npci.org.in/..
- Approach the Banking Ombudsman: If no action is taken within 30 days, approach the banking ombudsman.
Banks Are Here to Help
Banks typically take immediate action upon receiving a complaint about an incorrect UPI transaction.
Remember, their goal is to help you recover your money. However, the recipient’s cooperation plays a crucial role in a swift resolution.
Additional Tips:
- If you’re using the Bank Mobile app, open the app.
- Click on the Help tab.
- Ask a chatbot for assistance.
- Banks will investigate and take necessary steps to resolve the issue, but the receiver’s cooperation is crucial.
Recovering money from a wrong UPI transaction can be a challenge, but it’s not impossible. Stay calm, follow these steps, and get your money back.